Discovery Place Privacy Policy

PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING THIS SITE.

Discovery Place understands how important the privacy of personal information is to our users. This Privacy Policy will tell you what information we collect about you and about your use of our site. It will explain the choices you have about how your personal information is used and how we protect that information. We urge you to read this Privacy Policy carefully.

If you do not want us to collect, use or disclose information about you and your use of our sites as described in this Privacy Policy, then you should not use the sites or services. By using our sites, you must agree to the Discovery Place Terms of Use, which is the contract between us and users of our sites. By accepting the Discovery Place Terms of Use, you confirm that you have read and understand this Privacy Policy and you acknowledge that we will store, use and otherwise process your information in the United States where we are located.

Discovery Place may revise and update this Privacy Policy at any time. Your continued usage of this site will mean you accept those changes.

No Conflict of Interest

We do not run ads or any other advertising on our site as a means of finance. No funding is generated from any advertising or external sources, and there is no conflict of interest to disclose on this site or the content herein.

What Information Do We Collect from Visitors to Our Site?

When visiting our sites, our server automatically logs your visit. The server logs may include information such as your web request, internet protocol address, browser type, browser language, the date and time of your request, and one or more cookies that may uniquely identify your browser. We also work with authorized suppliers and business partners. When we share your personal information with these companies, we put in place appropriate measures to limit the use of your information.

Additionally, we collect information expressly provided by you. When using our site, subscribing to our newsletter, filling out a form, using a chat window, commenting on our blog, or taking a certification quiz, you may be asked to enter your name, e-mail address, mailing address, phone number or other contact information. You may also be asked to provide information that will assist us in referring you or a loved one to an appropriate treatment center, such as information relating to the condition or ailment you wish to treat and your insurance information. Similarly, we may collect payment information, such as credit and debit card numbers, when you make purchases through the site.

We may monitor and/or record telephone conversations for our business purposes, such as quality assurance and training purposes and to protect our rights.

We may combine information we receive from you through our sites with information about you that we receive from our affiliates and/or third parties. We will handle the combined information as described in this privacy policy to help us provide services and information to you.

How Do Our Sites Handle Do-Not-Track Signals?

Some browsers incorporate a “Do Not Track” (DNT) feature that, when activated, signals to sites and online services that you do not want to be tracked. However, there is not yet an accepted standard for how to respond to browser DNT signals, and we do not currently respond to them.

Your California Privacy Rights

Under California Civil Code Section 1798.83, California customers are entitled to request information relating to whether a business has disclosed Personal Information to any third parties for the third parties’ direct marketing purposes. California customers who wish to request further information about our compliance with this statute or who have questions more generally about our Notice and our privacy commitments to our customers should not hesitate to email us at contact@discoveryplace.info

Children

We do not knowingly collect any personal information nor direct the sites to children under the age of thirteen.

Email Policies

Discovery Place will protect the privacy of the information, using reasonable means, you send us by email. However, Discovery Place cannot guarantee that email communications will be confidential because of the risks outlined below. Additionally, if you or anyone else inappropriately uses your email Discovery Place will not be liable.

Security

We undergo reasonable and appropriate measures to maintain information collected in a secure manner. We have taken digital, physical, and administrative steps to protect and secure information we collect from visitors to our sites. Even though we follow reasonable procedures to protect information in our possession, we cannot guarantee, and you should not expect that your information will be secure in all circumstances.

Disclaimer Statement

All content on the sites, including images, text, external links, graphics or any other material posted on the sites, are intended for informational purposes. The information found herein may be written by non-medical professionals and is not necessarily a substitute for professional medical advice, treatment or diagnosis of any disease or disability. Please seek advice from a qualified medical professional with any questions that you may have regarding your physical or mental health condition(s). If you are experiencing thoughts of suicide or any other medical emergency dial 911 or visit your local emergency room.

Our sites contain links to external websites and references to other resources that are not associated with our sites. We have no control over these third-party resources and make no warranty or representation as to the content of those resources. Their inclusion does not constitute an endorsement or recommendation.

Privacy Policy changes

Any changes to our privacy policy will be posted on this page.

Contact Information

You can contact us with any questions regarding this Privacy Policy.

By mail at:

Discovery Place

1635 Spencer Mill Road,
Burns, TN 37029

1-800-725-0922

Or by email at: contact@discoveryplace.info

Last Updated November 20, 2023

Last Updated: July 1st, 2025

At Discovery Place, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including your name, email address, phone number, and any other details you share when contacting us or filling out forms.

We may also collect non-personal data via cookies, analytics tools, and server logs. This may include browser type, referring site, pages visited, and general location (based on IP address).

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide requested services

  • Improve our website, content, and user experience

  • Communicate with you about Discovery Place’s services

3. Mobile Information

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. This includes SMS consent and phone numbers collected through forms or other means on our site.

4. Cookies and Analytics

We use cookies (small text files) and third-party analytics services (such as Google Analytics) to help us understand how visitors interact with our website.

Cookies help us:

  • Track website traffic and usage patterns

  • Recognize repeat visitors

  • Optimize our site’s performance

You can choose to disable cookies through your browser settings; however, some features of the website may not function properly without them.

5. Sharing of Information

We do not sell, rent, or trade your personal information. We may share data with trusted partners who assist us in operating the website or providing services, under strict confidentiality agreements.

6. Security

We implement reasonable security measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure.

7. Your Consent

By using our site, you consent to our Privacy Policy and the use of cookies and analytics tools as described.

8. Updates

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

 

Questions?

You can contact us with any questions regarding this Privacy Policy.

 

By mail at:

Discovery Place

1635 Spencer Mill Road,
Burns, TN 37029

1-800-725-0922

 

Or by email at: contact@discoveryplace.info